Australia's aged care system is undergoing a major transformation. From 1 November 2025, the new Aged Care Act and Support at Home program will come into effect, raising the bar for care quality, transparency, and the rights of older Australians. These reforms aim to deliver more person-centred care, enhance clinical oversight, and ensure safety across residential and home-based settings.
At Optihealth Group, we believe that smart digital tools will play a crucial role in helping aged care providers adapt to these changes - and thrive in the new regulatory environment. That's why our flagship platform, Sensacare Collaborative Health Platform, is already supporting providers to meet and exceed the expectations of the upcoming reforms.
What Are the November 1 Reforms?
The November 1 reforms introduce:
- A rights-based framework for aged care, including a formal Statement of Rights
- A new Support at Home program, replacing Home Care Packages with a more flexible model
- Stricter clinical governance and care quality standards
- Mandatory 24/7 registered nursing in residential care
- Enhanced compliance, reporting, and transparency obligations for providers
These reforms present both a challenge and an opportunity - and digital transformation is key to successful implementation.
How Sensacare Collaborative Health Platform Is Designed for the New Era of Aged Care
Sensacare Collaborative Health Platform helps aged care providers deliver high-quality, compliant care by enabling continuous, real-time health monitoring for residents and home care clients. Here's how our technology supports key elements of the reform agenda:
✅ Real-Time Monitoring for Safer, More Responsive Care
Sensacare automatically tracks vital signs like heart rate, oxygen saturation, temperature, sleep, and more - helping care teams detect health issues before they escalate. This proactive approach is fully aligned with the Aged Care Quality and Safety Commission's reform push for early intervention and improved clinical outcomes.
✅ Transparency and Clinical Governance
Our platform includes customisable alerts, comprehensive digital records, and real-time dashboards that make it easy to demonstrate care compliance, track intervention timelines, and generate reports. These features are essential for meeting enhanced reporting and audit requirements under the new legislation, supporting compliance with Aged Care Quality Standards.
✅ Workforce Support and Efficiency
With Sensacare, much of the routine monitoring burden is automated - freeing up clinical staff to focus on direct care. This helps aged care facilities meet minimum care minute targets and supports 24/7 RN oversight by enabling remote visibility and escalation workflows.
✅ A Person-Centred Approach
Every feature of Sensacare is designed with dignity, autonomy, and comfort in mind. We respect the rights of older Australians to receive care that is safe, respectful, and aligned with their needs - at home or in residential care.
Future-Proofing Your Organisation
As the aged care sector braces for the biggest reform in a generation, forward-thinking providers are already investing in the digital tools that will define care in the years ahead. Sensacare Collaborative Health Platform is not just a monitoring platform - it's a compliance partner, a workforce enabler, and a quality improvement engine.
Want to Know if Sensacare Is Right for You?
We're currently booking 20-minute Capability Reviews with software, health, and aged care partners preparing for the reforms. If your organisation is exploring solutions to improve nurse call, vitals tracking, reporting, or governance - we'd love to talk.
👉 Book your Capability Review today.
Together, let's shape the future of aged care. Learn more about our flexible pricing options or explore our aged care use cases.